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Ask Isaac Franklin Your Own Question

Isaac Franklin
Isaac Franklin, System Administrator
Category: Networking
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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Need you forgotten PIN number for win 10 laptpp, win 10

Customer Question

Need you forgotten PIN number for win 10 laptpp
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: win 10 onkyo
JA: What happened right before this popped up?
Customer: computer asked for my security pin
JA: What troubleshooting have you tried?
Customer: password ***** did not work
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Networking
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

When you say tried to reset the password ***** windows 10, this is what it means to connect this way.

You must chose the option with your windows login that shows your email.

Go on line and you can change your microsoft account password.

IF the computer is connected to the internet, it will update the password ***** the computer and you

should be able to log in.

Can you tell me if you have the option of the full email showing there to log in (icons on center of page

will show you what methods you have to log in with)

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.

~Franklin

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