How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Claws224 Your Own Question

Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

It connects to wireless networks other then my home

Customer Question

it connects to wireless networks other then my home wireless, diag said Wireless network connection doesn't have a valid IP Configuration
JA: Have you tested the connections by doing a ping utility test?
Customer: this computer worked here up to 2 days ago, it works on other wireless networks....also the home wireless works on other comuters in the home
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Does your computer have windows xp, vista, or 7 or 8 or 10?

Have you tested connecting the computer to the modem/router with an extra Ethernet/network cable?

Please reply at the box below. Thank you,

Expert:  Viet - Network Tech replied 1 month ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,