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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I can't access amazon.com, wifi, hp notebook, nothing. i

Customer Question

hi, i can't access amazon.com
JA: Can you describe your network setup (devices and cables used)?
Customer: wifi, hp notebook
JA: What happened right before this popped up?
Customer: nothing. i bought the computer about 3 months ago and could never access the site. however, i DO can get to it through smile.amazon.com...
JA: What troubleshooting have you tried?
Customer: incognito, clearing cookies and wanted to do the ca internet security thing, but can't even access the link in a thread to follow the steps
JA: Anything else you want the network expert to know before I connect you?
Customer: i think not...
Submitted: 8 months ago.
Category: Networking
Expert:  bbao replied 8 months ago.

Interesting issue. Do you mean you can access any other sites just except amazon.com?

Customer: replied 8 months ago.
exactly. i found this thread from a few years ago and did not help. it seems many people have this issue.https://productforums.google.com/forum/#!topic/chrome/mJ40IlfuRigi CAN access smile.amazon.com, but sometimes i need to click on links that send me to amazon.com and can't have access...