Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer. That is an automated popup initiated by the web site. Can you please give me the make and model of the TV?
Thank you. How are you trying to connect the TV to your network?
Can you access the network setup menu in the TV for me please?
Select Wireless please.
Once there you should see the name of your network.
You do not by chance have a network cable attached to the TV do you?
Is there an option you can highlight that reads More Access Points? If so, select that and see if your network is listed.
What is the make and model of the router? There is a possibility your TV is not compatible with the wireless portion of the router?
Still with me?