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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have wifi but the icon to connect is not highlighted only

Customer Question

I have wifi but the icon to connect is not highlighted only the cancel button
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: I have connection on my phone and tv
JA: What happened right before this popped up?
Customer: Nothing. I went to settings and clicked on the right service then box appears asking for password ***** o entered but only cancel was lit up
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the network expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Networking
Expert:  Richard replied 7 months ago.

Hi there and welcome

What is the make and model of the device with the issue?

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