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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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UP TO MY MODEUM= BUT SHOWS I DO NOT HAVE NO INTERNET LIGHT,

Customer Question

I'M HOOKED UP TO MY MODEUM= BUT SHOWS I DO NOT HAVE NO INTERNET LIGHT
JA: Have you done a bandwidth test?
Customer: NO, I DO NOT NO HOW?
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: JUST LIKE TO GET IT DONE.
Submitted: 1 month ago.
Category: Networking
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?

Name and exact model of your modem?

Are you using another router with the modem as well? make/model of modem.

Who is your ISP (internet service provider)?

Expert:  Isaac Franklin replied 1 month ago.

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?

Name and exact model of your modem?

Are you using another router with the modem as well? make/model of modem.

Who is your ISP (internet service provider)?

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