Hi there and welcome
What exactly happens when you try to connect the computer? What error or issue do you get?
And which version of windows or mac is it running?
What is the make and model of the computer?
No, remote it not needed, it is something the website offers which you can ignore.
Can you tell me the make and model of the computer please Neil
ok, the problem is it does not have a wifi card, this is why you cannot connect it Neil, but there is a very simple solution.
Purchase this wifi adapter for $9 which plugs into the USB port on the computer
It will provide the computer with WIFI capabilities and you can then connect to the wifi network.
If you would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service by clicking one of the stars at the top of the screen then submit
Your welcome Neil
If you need anything else, let me know and please remember the service rating via one of the stars at the top of the screen the submit