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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Can't connect to amazon. all the other websites in the world

Customer Question

can't connect to amazon. all the other websites in the world but no amazon
JA: Have you tested the connections by doing a ping utility test?
Customer: no
JA: What happened right before this popped up?
Customer: the only thing I know of is I tried windows 10. didn't like it. went back to 7
JA: What troubleshooting have you tried?
Customer: i tried erasing a line in the host (now i can't find it) and it worked for a couple of times. now back to same problem
JA: Anything else you want the network expert to know before I connect you?
Customer: I'm tired
Submitted: 1 month ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Where did you see the host previously?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Network Tech replied 1 month ago.

Does this issue also occur on another internet browser program, if you have?

Does this issue also occur on another computer or tablet or smartphone in your home?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,