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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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How do I get online when I'm out of town? I don't have an

Customer Question

How do I get online when I'm out of town? I don't have an ATT account other than telephones......my wifi is SmarterBroadBand a local co.
JA: How old is the phone?
Customer: 5-6 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: When I traveled out of the area recently. I was able to get wifi on Amtrak. Not at hotel or on all west bus
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no, but thanks
Submitted: 7 months ago.
Category: Networking
Expert:  Dan replied 7 months ago.

Hello and thank you for your question. I look forward to assisting you today. Are you trying use your phone or laptop to access the internet?

Customer: replied 7 months ago.
i WANT TO USE MY KINDLE......NOT ABLE TO DO SO
Customer: replied 7 months ago.
IS IT EVEN POSSIBLE FOR YOU TO DO SO?
Expert:  Dan replied 7 months ago.

Just to verify, your Kindle has WiFi wireless capability?

Expert:  Dan replied 7 months ago.

Please disregard the Premium Service popup.

Expert:  Dan replied 7 months ago.

Still with me?

Customer: replied 7 months ago.
i DON'T WANT TO SPEND MORE MONEY......WILL CHECK ELSEWARE
Expert:  Dan replied 7 months ago.

You don't need to. What you have already deposited is fine!

Expert:  Dan replied 7 months ago.

I am happy to continue working with you if you would like to continue?

Expert:  Nathan replied 7 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

A remote support or phone offer is optional and an automated site ad, you may disregard if not wanted.

To help you with your question, under the fee you've already paid, please let me know if you wish to continue here.

Expert:  Nathan replied 7 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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