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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I need a password. I do not have my original one. I have

Customer Question

I need a password. I do not have my original one.
JA: When did you last reset your username and password?
Customer: I have never used it since it was originally set up.
JA: What happened right before this popped up?
Customer: I want to connect Netflix to my smart tv but they need my router password ***** I don't have
JA: What troubleshooting have you tried?
Customer: I tried going to Linksys website and they have given (complicated to me) instructions for changing my password. I would like to have someone walk me thru them
JA: Anything else you want the network expert to know before I connect you?
Customer: I also called my cable company complaining that my computer keeps losing it link to internet and was told that it is losing connection with my Wifi
Submitted: 12 days ago.
Category: Networking
Expert:  bbao replied 12 days ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 12 days ago.

Do you already have a Netflix account? Or, you are trying to sign up an account with them?

Expert:  bbao replied 12 days ago.

FYI - Netflix services do need an email address to sign up a subscription and used for signing in (authentication) to watch movies. BUT, they do not need your router or Wi-Fi's password.

Expert:  bbao replied 12 days ago.

Hello there, are you still there struggling on Netflix things? :)

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