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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I can't remember my password and I am trying to sigh. In to

Customer Question

I can't remember my password ***** I am trying to sigh. In to my device
JA: When did you last reset your username and password?
Customer: I just got the free trail last month and I want to continue it but I need my password
JA: What happened right before this popped up?
Customer: I went online to my TV and it asked for my email and password, I am lpaying for it
JA: What troubleshooting have you tried?
Customer: Everything
JA: Anything else you want the network expert to know before I connect you?
Customer: No, I have it on my phone, have no idea why my tv device is asking for it
Submitted: 2 months ago.
Category: Networking
Expert:  bbao replied 2 months ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 2 months ago.

Can you please advise what device it is, as well as the online services (for TV only?)?

Expert:  Mike the Mac Medic replied 2 months ago.

What is the user/pass for please?

Expert:  Mike the Mac Medic replied 2 months ago.

Do you still need help with that? You never replied....