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Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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Getting the error message" Connection to the server failed".

Customer Question

Getting the error message " Connection to the server failed" . What do I do to fix?
Submitted: 2 months ago.
Category: Networking
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

Tap Settings > General > Reset > Reset Network Settings

Restart your phone and after the restart, connect back to your Wi-Fi and try again.

Please let me know if it does not work otherwise if you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 2 months ago.
I did this and I still get the error message " can't get mail connection to the server failed"
Expert:  Josh replied 2 months ago.

Please remove your email account, restart your iPad, then add it back again.

Customer: replied 2 months ago.
That worked, than
Customer: replied 2 months ago.
That worked, thank you,
Ron Pintuff
Expert:  Josh replied 2 months ago.
Great! If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.
Expert:  Josh replied 2 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.