Hi There. I am Bing and I look forward to helping you with your issue today.
You mentioned you got two systems, both not working or only one stops working?
Hi are you still there?
Hi, my name is ***** ***** I am happy to assist you today. Are you still requiring assistance?
Hi, do you still require assistance? Also just wanted to request that if you are satisfied with my service, please remember to rate me!
Thank you again!