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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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It is my IPAD and Galaxy phone.......reading on

Customer Question

It is my IPAD and Galaxy phone.......reading on port 993 has timed out. Not receiving email.
JA: Just to clarify, what email service provider are you using?
Customer: Aol
JA: What happened right before this popped up?
Customer: Sorry the phone is Android 5.1
JA: What troubleshooting have you tried?
Customer: Tried turning tech. on and off to reset. Tried to change password ***** first.....
JA: Anything else you want the network expert to know before I connect you?
Customer: Nope, just need help.
Submitted: 28 days ago.
Category: Networking
Expert:  bbao replied 28 days ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 28 days ago.

Just double check if your network and AOL mail are all working well. Are you able to access your mail on a computer, via web UI or any mail app?

Expert:  bbao replied 28 days ago.

Hello, are you there?

Expert:  Richard replied 25 days ago.

Hi there and welcome

Do you still need access with this?

Please let me know

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