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Ask Viet - Network Tech Your Own Question

Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 34688
Experience:  Great troubleshooting skills with computer and network.
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I can't find or remember the password to my network. I don't

Customer Question

I can't find or remember the password ***** my network.
JA: When did you last reset your username and password?
Customer: I don't know. All I know is I tried to set up a new TV and could not find a password ***** worked. I have no idea how long it has been since I bought my Belkin router. I had written down information from the bottom of it and thought the password ***** there but no.
JA: What happened right before this popped up?
Customer: No clue.
JA: What troubleshooting have you tried?
Customer: I don't need troubleshooting. I need help retrieving my password.
JA: Anything else you want the network expert to know before I connect you?
Customer: Is he going to be an Indian? If so forget it.
Submitted: 1 month ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 month ago.


I'm sorry about the issue. What's the model of your Belkin router?

Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?

Please reply at the box below. Thank you.

Expert:  Viet - Network Tech replied 1 month ago.

Please try the first solution below:

Solution #1:

- Click on the website below:

, then there, if prompted, just click on Login / Submit (do not enter any password *****)

, then click on the Security (or wireless security) option under the Wireless (or Wi-Fi) option

, then if needed, uncheck the box at the option Obscure...

, then the password ***** key / passphrase should appear there; it is case-sensitive.

- If there is still any issue, please answer my questions in my previous reply above, so I can troubleshoot further and provide another solution.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,