Thanks, ***** ***** trouble re-hooking up the Wi-Fi on my Samsung Avant cell phone. For some reason it is now requiring me to give a password ***** start it up. I have had this unit running perfectly for years and all of a sudden it wants a password. To my knowledge, I've never had a password, on purpose. When friends come over and want to use my wi fi
, it hooks it up automatically. How do I get this back to "no password ***** on my phone?
JA: When did you last reset your username and password?
Customer: I've never done that. Don't know how.
JA: What happened right before this popped up?
Customer: I'm on my laptop now, can't get reception on my phone my G4 signal is very week.
JA: What troubleshooting have you tried?
Customer: reboot, by unplugging everything and replugging.
JA: Anything else you want the network expert to know before I connect you?