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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My computer has forgot it is wireless according to our cable

Customer Question

My computer has forgot it is wireless according to our cable provider
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell, Windows vista
JA: What happened right before this popped up?
Customer: Nothing that I can remember. Used it one day, next day this popped up
JA: What troubleshooting have you tried?
Customer: The cable provider walked me thru some steps using command prompt looking for ip address then said computer is broke
JA: Anything else you want the network expert to know before I connect you?
Customer: Only that I am not an expert
Submitted: 2 months ago.
Category: Networking
Expert:  arsufi replied 2 months ago.

Hi,

My name is ***** ***** of the expert in Computer Category. I would like to assist you with your issue and would be your active expert..

Expert:  arsufi replied 2 months ago.

You want to find the wireless network pass key, is this right?

Expert:  arsufi replied 2 months ago.

If so, Do you have other devices connected to same wireless router so that we can find password ***** it..

Please reply

Expert:  arsufi replied 2 months ago.

Hi,

Are you still there