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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I just changed my internet package with my provider. They

Customer Question

I just changed my internet package with my provider. They changed the frequency and the security level on the system. I now cannot connect to the internet with my HP Pavilion 500 PC. Went I went to troubleshoot network connectivity problems I get a message that says default gateway not available. I was able to connect my Dell laptop no problem. Can you help with my Pavilion? Thanks
Submitted: 2 months ago.
Category: Networking
Expert:  Tim replied 2 months ago.

Hey there, I'm Tim. So Pete, are you referring to the fact that you can not connect wirelessly?