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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Have a new Netgear Nighthawk three band router. Set it up,

Customer Question

Have a new Netgear Nighthawk three band router. Set it up, works fine. come back later and it's not to be found. Looks to be on - all lights are on including internet, but my TV and other devices can't find it. wuzzup?
Submitted: 4 months ago.
Category: Networking
Expert:  Brent Woolverton replied 4 months ago.

Hello,

Sorry to hear you are having an issue with your Netgear Nighthawk. I would try to remove the power from the unit for 1 minute, then turn it back on. Then see if your devices connect to the unit again. If they connect again, but the issue persists again after another several hours it may be that the unit is defective. If it does not come back we can try to troubleshoot the unit via a computer connected via Ethernet cable.

Thank you

Brent