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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I am trying to connect a netgear to my computer to use with

Customer Question

i am trying to connect a netgear to my computer to use with my ellipsis jetpack. it keeps asking me for WEP key or WPA key. where do i find that number???
JA: How much experience do you have with this particular Netgear router?
Customer: its brand new. its WNA3100M-100ENS
JA: What happened right before this popped up?
Customer: i hit connect for my jeppack.
JA: What troubleshooting have you tried?
Customer: what should i try? it keeps asking me for the network key which is the wep or wpa key.
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Networking
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,

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