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Richard, Network Specialist
Category: Networking
Satisfied Customers: 30238
Experience:  20 years consulting in the IT industry with Networking
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I cannot connect to the router because I can't decipher the

Customer Question

I cannot connect to the router because I can't decipher the password. It looks like this 0rf7tx0egd. I don't know if that is an uppercase O, a zero or a lower case o. I've tried every combination I can think of. Please help.
Submitted: 1 month ago.
Category: Networking
Expert:  Richard replied 1 month ago.

Hi there Lynn and welcome

What is the make and model of your router?

And do you have a windows computer already connected to the wireless network?

Customer: replied 1 month ago.
Expert:  Richard replied 1 month ago.


We can get the password ***** this.

Press the windows key + R and type in


Press enter

Right click on the wireless connection and click on Status

Then click on wireless properties

Click on the Security Tab and then click on Show Characters and you can then see the wireless password ***** to use

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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