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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Trying to find the ip address for my roland sp540v printer,

Customer Question

Trying to find the ip address for my roland sp540v printer
JA: How long has this been going on?
Customer: Just had to reinstall the printer software, now it's asking fo rthe ip address when I load the software.
JA: How much experience do you have with this particular machine?
Customer: Very experieicned
JA: What troubleshooting have you tried?
Customer: None I just need to find the ip address of the printer.
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: Networking
Expert:  Josh replied 3 months ago.

Hi!

You shouldn't need an IP address when adding a printer. Are you installing the printer on a PC or Mac?

Customer: replied 3 months ago.
The printer is already installed connected directly PC running XP. I had to reinstall the software and now when I load the programme it's asking for the printer's ip address.
Expert:  Josh replied 3 months ago.

Do you mind if I connect to your computer to view and fix the issue?