Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
please try plugging in the printer cable to another usb port and then try to print first
if it prints fine, try to scan
let me know how it goes
ok and does it give the same error usb2.0 device not compatible on all the ports
did you install the scanner software?
open control panel..programs and features..locate teh epson scan software and remove
then download and install from below link
give me a minute here let me check
have you tried scanning from the printer itself by pressing the scan option
on the printer do you have a scan button
on wifi the scanning speed is comparitively slow as compared to that on cable
great in that case, the scan function is working
its the scanning software that could be getting blocked either because the installation files have a problem or its conflicting with some other software
you can try the below
turn off printer and unplug usb cable
from computers control panel..programs and features, remove all the software listed for epson printer and scanner
then download the combo package by clicking here
during install power on and plug in the printer usb cable only when the printer installation software says to connect the printer
sure you may try this later
else as of now you can use the scan button on the printer
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