Ask Computer Networking Questions and Get Answers ASAP
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
This sounds like a network authentication issue.
The best option to get this working will be to check your network settings through your internet modem/router.
I can do this for you with a secure remote screen connect session.
Are you chatting with me on a windows computer now?