Ask Computer Networking Questions and Get Answers ASAP
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Is this for your email account?
what is the email address that you use for the microsoft account?
do you need the homegroup password ***** the windows computer?
okay, the windows password ***** ***** the same as the microsoft password.
okay, are you able to get past the sign in screen on your computer?
is it asking you for the windows password ***** the sign in screen of your computer?
Do you still need help with this,?