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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I try to change my password but i cant remember my original

Customer Question

i try to change my password ***** i cant remember my original password ***** what do i do
Submitted: 3 months ago.
Category: Networking
Expert:  Randy IT Tech replied 3 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Is this for your email account?

Customer: replied 3 months ago.
i am trying to sync my devices it asked for my password ***** clicked did not know then it let me change microsoft password ***** it wanted my windows password ***** i dont know what it is
Customer: replied 3 months ago.
hoe long before i can get an answere
Expert:  Randy IT Tech replied 3 months ago.

what is the email address that you use for the microsoft account?

Customer: replied 3 months ago.
i just want to know how to retreive my windows password
Expert:  Randy IT Tech replied 3 months ago.

do you need the homegroup password ***** the windows computer?

Customer: replied 3 months ago.
It lets me reset myself Microsoft password ***** then it wants me to put in myself Windows password ***** last time it says and I don't know it
Expert:  Randy IT Tech replied 3 months ago.

okay, the windows password ***** ***** the same as the microsoft password.

Customer: replied 3 months ago.
I tried and it says it's wrong ice tried every password ***** have ever used
Expert:  Randy IT Tech replied 3 months ago.

okay, are you able to get past the sign in screen on your computer?

Customer: replied 3 months ago.
but i have it set with a pi and i tried that it tells me to sign in with a microsoft account but i cant when i try i keep having to change password ***** it will do that but then another screen comes up and asked for my windows password
Customer: replied 3 months ago.
how can i retreive my windows password
Expert:  Randy IT Tech replied 3 months ago.

is it asking you for the windows password ***** the sign in screen of your computer?

Expert:  Randy IT Tech replied 3 months ago.

Do you still need help with this,?