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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I forgot my password, gave printed clue. Does this tell me

Customer Question

I forgot my password, gave printed clue. Does this tell me what it is are something about the password
Submitted: 3 months ago.
Category: Networking
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your Networking question.

Is this a Wi-Fi you need to recover?

Customer: replied 3 months ago.
No I have WiFi just need to open computer so it will function
Expert:  Byron replied 3 months ago.

OK. I should be able to help you with that. Can you tell me which version of Windows is on the computer?

Windows 10, 8.1, Vista or XP ?

Expert:  Byron replied 3 months ago.

Can you tell me which version of Windows you have? Windows 10 is the latest

but you may have 8.1, Vista or XP.

Expert:  Byron replied 3 months ago.

I can ask a few question to help determine the version you have.

Do you see your email address displayed on the login screen?

Customer: replied 3 months ago.
Just pops up and says enter password.
Expert:  Byron replied 3 months ago.

Thanks. I'll open your question to all the experts. You'll receive an e-mail notification

when one responds.

Expert:  Jason Jones replied 3 months ago.

Hello,
I am the person that will be helping you today.

When exactly are you asked for a password?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 3 months ago.
When I turn on the computer.
Expert:  Jason Jones replied 3 months ago.

Is it asking for your Windows password? If so, which version of Windows are you using?