Hi. My name is***** you for your Networking question.
Is this a Wi-Fi you need to recover?
OK. I should be able to help you with that. Can you tell me which version of Windows is on the computer?
Windows 10, 8.1, Vista or XP ?
Can you tell me which version of Windows you have? Windows 10 is the latest
but you may have 8.1, Vista or XP.
I can ask a few question to help determine the version you have.
Do you see your email address displayed on the login screen?
Thanks. I'll open your question to all the experts. You'll receive an e-mail notification
when one responds.
Hello,I am the person that will be helping you today.
When exactly are you asked for a password?
I will be standing by, looking forward to your response.
Is it asking for your Windows password? If so, which version of Windows are you using?