Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
When you restart router; it keeps info stored. Only a hard reset wipes the password.
When you use your wifi, does your computer take the wifi password *****? If so, it is the set up going wrong
on the printer. Lets start there if this is the case and wifi on devices works with your current password.
First, reset your printer by the directions on the link below:
Then, follow this guide to set up your network for printer:
If this doesnt work, we can go from there.
Let me know the results.
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