Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
What happens when you connect to your WiFi network ?
This usually happens if the wireless chip of the modem is failing.
Are you not able to connect any of your devices to your WiFi network ?
What is the model and make of your modem/router ?
I'm writing the answer. I will reply in a few minutes
I hope the Wifi chip is not failed. First lets do a power cycle. Turn off the modem/router and unplug it for 2 minutes. Make sure you disconect all cables from it. Then after 2 minutes, connect everything and turn it on.
If that didn't work, then while it is working, just press the reset button (or hole using a pin) on the back of the modem/router and this will soft reset it. Don't hold down the reset button for more than 1 second or you will lose internet and you will have to reconfigure it using computer.
Let me know how it goes
If you lose internet connection after resetting, then you will have to reconfigure it. Connect the modem/router to your computer. Press Windows and R keys and this will bring Run. Type cmd and press enter. This will bring Command Prompt.
Then in Command Prompt, type the following the and press enter
This will bring some modem configuration details. Find and write down the Default Gateway address
Then open internet browser and go to that address, it is like 192.168.2.1, 192.168.1.1 etc
Then it will ask for Username and password. Find the username and password ***** here --> http://portforward.com/default_username_password/2wire.htm
Now reconfigure it (by following on screen instructions)
I've seen this kind of issue before. If the WiFi chip the modem stops working, then other devices will fail to connect to it or not find the WiFi at all. To make sure this is not an hardware issue, lets make sure the wireless is working by accessing router configuration window.
Connect the modem/router to your computer. Press Windows and R keys and this will bring Run. Type cmd and press enter. This will bring Command Prompt.
Click on Wireless section and try changing the wireless name and password. Also change the wireless security (to WPA or WPA2 if you see that option) Also, if it is OFF, you will see an option to turn it on. Save and Apply settings. This will create a brand new WiFi network. Does your other devices recognize the WiFi network ?
Note : The above steps will not work if the WiFi chip of the modem is failed/failing. In that case, you may need to replace the modem itself. Please don't rate me bad or poor if you are not satisfied. You don't have to rate anything if you are not satisfied. You can close this page without rating and ignore rating requests. I will be happy to continue to help you until we figure this out.