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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I NEED TO DOWNGRADE FIREWALL AND SET SECURITY TO TKIP ONLY

Customer Question

i NEED TO DOWNGRADE FIREWALL AND SET SECURITY TO TKIP ONLY
Submitted: 3 months ago.
Category: Networking
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

TKIP wireless security is configured on your router. Can you tell me the brand and model

number of your router?

Customer: replied 3 months ago.
Hold on it's a Netgear
Expert:  Byron replied 3 months ago.

Certainly

Customer: replied 3 months ago.
It's a Netgear 41. I am having troublegetting my samsung smart tv to connect to the internet. I spoke with some one at Samsung and they were the one's who gave mwe info about thye firewall.
Expert:  Byron replied 3 months ago.

The link below should take you to the Netgear login page.

Netgear routers come from the factory with a default

username/password ***** admin/password

www.routerlogin.net

can you get to the the Netgear setup page.

Customer: replied 3 months ago.
You've got my latest credit card info. Is you service guaranteed?
Expert:  Byron replied 3 months ago.

You may want to contact your bank as the Secure Remote Assistance request failed and it's

usually the bank blocking it.

If you're not satisfied any charges are fully refundable.

Customer: replied 3 months ago.
My bank is closed this time of day.
Customer: replied 3 months ago.
Let's just forget my request for help!
Expert:  Byron replied 3 months ago.

We'll just have to continue here. Are you able to login in to Netgear Genie from the link

I posted above?

Here it is again: www.routerlogin.net

Customer: replied 3 months ago.
I can't get into the Netgear Genie.
Expert:  Byron replied 3 months ago.

Instead of the address above type

192.168.1.1

into the browser address bar and see if you

can get there that way.