I'm sorry about the issue. What's the model of your printer?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Was there any change recently to your computer or to your internet modem / router device that may have caused this issue?
Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,