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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My microcell will not recognize my dlink router, yes,

Customer Question

My microcell will not recognize my dlink router
JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?
Customer: yes
JA: What troubleshooting have you tried?
Customer: restart, disconnecting the Ethernet cords, powering everything down, and direct plug in of the modem to the microcell
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no, thanks
Submitted: 2 months ago.
Category: Networking
Expert:  Nathan replied 2 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

When you bypass the router and plug the microcell directly to the router, does it work that way?
What lights/indicators are you seeing on the front?

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