Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.Please tell me if you are connecting to your home WiFi network, or public WiFi network?I am awaiting your reply.Thanks,IT Miro
OK. Are you connecting your computer to it or another device, such as phone or tablet?
Does your phone detect nearby WiFi networks and can connect to your home WiFi network, or it doesn't connect at all? Also, is there any other device currently connected to your home WiFi network, other than your phone?
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.