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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Appears to be the "standard" issue with NetGear extender

Customer Question

Appears to be the "standard" issue with NetGear extender set-up. Can't access the 'mywifiext' menu. Have connected directly to the modem (as instructed).
JA: How much experience do you have with this particular Netgear router?
Customer: The router is Comcast (Arris). The extender is Net Gear. I have limited experience with the router (but just had a tech out yesterday confirming it's in working order).
JA: What troubleshooting have you tried?
Customer: Went through the initial WPS set-up; didn't connect. Then tried the WEP steps, but failed at connecting. Finally, connected directly to modem; tried the IP address; still no luck. Tried 2 separate browsers (Firefox, Safari); same result. Cleared history; no change. Haven't tried establishing a static IP address for computer (iMac).
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Haven't been on this site before. Anything I should know ($$) before you connect me?
Submitted: 3 months ago.
Category: Networking
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Is there a label on the extender that lists the model number?

Expert:  Byron replied 3 months ago.

When an unconfigured extender is powered on it starts broadcasting a wireless network

called NETGEAR_EXT

Do you see that network on your wireless devices?

Once your are connected to that network (it doesn't have a password)

you open a browser and go to www.mywifiext.net or www.mywifiext.com