Welcome to Justanswer.com, my name is Matt.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Would you like me to connect to your computer from here and work on the issue directly on your screen? If so we can set this up via a secure remote assistance session.
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Could you please verify the model of Belkin Router you have? That model number you have listed does not sound familiar. Thanks