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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I am not connected to Wi-Fi. It just happened, I called my

Customer Question

I am not connected to Wi-Fi. It just happened, I called my cable company but they suggested that I contact you. The serial number of my Ipad mini is 1527EP10132B.
I checked all of the connections on the router and am at a loss.
Submitted: 4 months ago.
Category: Networking
Expert:  Viet - Network Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Is the iPad asking for the wi-fi / wireless password, or something else?

What's the error or message?

Besides the TM602G modem, is there any other device connected to the TM602G modem?

Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?

Please reply at the box below. Thank you.

Expert:  Viet - Network Tech replied 4 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.