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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My ipad says not connected, no wi-fi, its brand new, just

Customer Question

my ipad says not connected
JA: How long has this been going on?
Customer: no wi-fi
JA: What troubleshooting have you tried?
Customer: its brand new, just today
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: my wi fi button is green
Submitted: 4 months ago.
Category: Networking
Expert:  Jason Fenoglio replied 4 months ago.

Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.

Expert:  Jason Fenoglio replied 4 months ago.

Do you have a wireless router or a nearby wireless access point that you can connect to?

Customer: replied 4 months ago.
Customer: replied 4 months ago.
i am connected not my ipad
Customer: replied 4 months ago.
green light is on but no connection
Customer: replied 4 months ago.
hello
Expert:  Jason Fenoglio replied 4 months ago.

Does the wireless ID for your router show up on your iPad?

Expert:  Jason Fenoglio replied 4 months ago.

Are you still connected to the chat window? I apologize if response is slow, the website sometimes takes a while to send me the message.

Customer: replied 4 months ago.