How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Claws224 Your Own Question

Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

My met gear router is locked. We have had it years and never

Customer Question

Hi my met gear router is locked. We have had it for 5 years and never set it up to be locked
JA: How long has this been going on?
Customer: It happened yesterday
JA: What troubleshooting have you tried?
Customer: It started with my wife's laptop. So to log on we just held the button on the back of router
JA: Have you tried having password ***** directions emailed to you?
Customer: No how do I do that
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No but thank you
Submitted: 4 months ago.
Category: Networking
Expert:  Richard replied 4 months ago.

Hi there and welcome

When you see it is locked what exactly do you mean? You mean it is not powering on?