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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My met gear router is locked. We have had it years and never

Customer Question

Hi my met gear router is locked. We have had it for 5 years and never set it up to be locked
JA: How long has this been going on?
Customer: It happened yesterday
JA: What troubleshooting have you tried?
Customer: It started with my wife's laptop. So to log on we just held the button on the back of router
JA: Have you tried having password ***** directions emailed to you?
Customer: No how do I do that
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No but thank you
Submitted: 8 months ago.
Category: Networking
Expert:  Richard replied 8 months ago.

Hi there and welcome

When you see it is locked what exactly do you mean? You mean it is not powering on?