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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My Belkin Netcam wi-fi camera will not show up on my ios

Customer Question

My Belkin Netcam wi-fi camera will not show up on my ios belkin app.
JA: How many access points are you utilizing?
Customer: If an access point is other wifi devices, then the answer is many. Perhaps 8 other devices.
JA: What troubleshooting have you tried?
Customer: 1. Factory reset the camera.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: 2. Reinitialize the setup process.
Submitted: 3 months ago.
Category: Networking
Expert:  Jason Jones replied 3 months ago.


I will be the person helping you today.

I can help you in one of two ways:
1) We will communicate back and forth on this page.
2) Remote support, which would allow me to take a look at the problem and fix it for you while you watch.

In my experiences, remote support saves a lot of time for everybody and is safer because if instructions are not followed correctly, it may make the problem worse or create a new problem.

As a side note, both options are covered by a 100% guarantee and fully refundable, if we are not able to fix your problem.

If you wish to choose the first option, please let me know so we can begin. If you wish to choose the second, better option, then click the Accept this Offer button for Secure Remote Assistance.

Thank you,