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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9070
Experience:  Information Technology Specialist
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I have a linksys WRT54GL V1.1 that will not allow internet

Customer Question

I have a linksys WRT54GL V1.1 that will not allow internet access via my windows or apple devices even though the router internet light is on. I can connect to the internet via LAN from the modem directly to the computer.
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Submitted: 3 months ago.
Category: Networking
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Randy IT Tech replied 3 months ago.


My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

This sounds like your router has lost its connection settings to the modem, you will need to set up the router again like new.

What is the brand/model of the internet modem that you have?

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