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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a sony bdpbx1 purchased ~8 years ago. Now getting

Customer Question

I have a sony bdpbx1 purchased ~8 years ago. Now getting "Cannot play disc" on all bd discs. Will play dvds.
JA: How long has this been going on?
Customer: Just started yesterday.
JA: What troubleshooting have you tried?
Customer: Tried updating the software version but it is current afterr updating in 1/16. Also tried resetting the system parameters to the norma;l.
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nope.
Submitted: 3 months ago.
Category: Networking
Expert:  Jason Fenoglio replied 3 months ago.

Hi my name is ***** ***** I may be able to help. Can disable the internet connectivity on the blu-ray player and see if you can play the blu-ray?

Expert:  Jason Fenoglio replied 3 months ago.

Also, can you tell me what version of firmware is installed on the unit?

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