My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
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Are you trying to secure router by setting up password ***** wireless connection..
I assume your router wifi is still open, am i right?
Please login to Netgear console
Sorry,i am network savvy
But i can help you on this
Please do this
From Netgear Console window, Click Network Configuration > Click Wireless Settings > Click Wireless Profiles
Let me know when you are there
Are there in Wireless Profiles page
You have to log in Netgear console..
After that you have to navigate to this section
Click Network Configuration > Click Wireless Settings > Click Wireless Profiles
Hope you got me
Didn't find you back. Hope you are doing fine..
Please let know if you are still waiting for answer
Thanks for your reply
By the way, is it fixed now?
Glad to know your issue got resolved.
I have requested for refund
Thanks for contacting Just Answer
Have a Great day