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Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 31327
Experience:  20 years consulting in the IT industry with Networking
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I cannot connect to amazon. I can connect to all other

Customer Question

I cannot connect to amazon. I can connect to all other websites
JA: Have you tested the connections by doing a ping utility test?
Customer: no
JA: What troubleshooting have you tried?
Customer: I connect with amazon with my ipad
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Networking
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you please hold the home and power buttons for about 10 seconds until you see the Apple Logo then release.

Let the iPad restart and tell me if you can now connect to Amazon please