Good morning, my name is***** would like to try and help you today.
I read your request above and will paste a few links for you. I have a question though, do you have iTunes downloaded already onto the ipad? If not you may have to do that to get the download you need to get your magic jack to work okay. So try to download from this link and see if it fixes the issue your having: https://itunes.apple.com/us/app/magicapp-calling-messaging/id463926997?mt=8. If this works please hit accep,t if not just reply to this conversation and tell me what is going on and I will continue to help you. Thank you and God Bless. :)