How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I just want to download the McAfee program I purchased.

Customer Question

Hi, I just want to download the McAfee program I purchased.
JA: How long has this been going on?
Customer: about two weeks not sure exact date.
JA: What troubleshooting have you tried?
Customer: I have not tried it yet. I was delayed.
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: This program should be active for another year. Thank you for your service.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: Networking
Expert:  Mr.Med replied 10 months ago.

Hello and thanks for your question, my name is ***** ***** i will be assisting you today,

What is happening when you attempt to download? Are you receiving any type of error message?

Expert:  Mr.Med replied 10 months ago.

are you there please?

Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?