Hello and welcome to justanswer, my name is ***** ***** will be assisting you today,
I'm sorry about the issue, when did this start please? what is the model/brand of your router?
Please try to reset your Linksys E1500 by pressing and holding the reset button for 5-10 seconds (until the port lights flash at the same time) to reset the router to its factory defaults. The reset button is located at the bottom of the device.
Let me know the results
Yes please Try to setup your router manually :
Connect the modem to the Internet port and your computer to Ethernet port 1 on the router.
Press and hold the reset button on the router again for 30 seconds. Release the reset button on the router and wait for 30 seconds. Power cycle the router and reconfigure it manually.
Please follow the step by step instructions at the link below : http://www.linksys.com/us/support-article?articleNum=140267
Have you tried my previous suggestion please? let me open your question to other experts
Hi. My name is***** you were holding down the reset button on the bottom of the router
were you using a pen or something pointed to do it?
It doesn't sound like the button was being pushed down far enough to initiate the reset.