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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I bought a AC1200+ and finally got it to work on my Macbook

Customer Question

I bought a AC1200+ and finally got it to work on my Macbook Pro - when I try to connect my iPhone it asks for a guest password. What is it or where do I go to find it?
JA: When did you last reset your username and password?
Customer: I don't recall resetting it
JA: What troubleshooting have you tried?
Customer: none - this has been so frustrating I have mostly been spinning my wheels
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: have have an iMac and a pc that I haven't been able to connect with
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Networking
Expert:  Byron replied 5 months ago.

Hi. My name is***** you for your question. Connect the iPhone to your main wireless

network first before opening the Safari browser on the phone.

On the phone, go to Settings>>Wi-fi. Make sure wireless is on.

Tap the name of your new wireless network and enter the wifi password.

When successfully connected you'll see a checkmark next to the network name.

Open Safari and you should be able to surf the internet.

Expert:  Byron replied 5 months ago.

If you're still having an issue, can you connect your PC to the router with a network cable

and get an internet connection? If you can, I can remote in to the PC and get this sorted.

Customer: replied 5 months ago.
No luck - I'll try tomorrow
Expert:  Byron replied 5 months ago.

Certainly. If you can get the PC on the internet using a network cable to the router I can take care of this.

Customer: replied 5 months ago.
Thanks