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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I get the error message "the service cannot be accessed at

Customer Question

I get the error message "the service cannot be accessed at this time because the server replied with incorrect or invalid information.
JA: How long has this been going on?
Customer: Just today
JA: What troubleshooting have you tried?
Customer: My modem is working fine with my computer. I have turned off my whole system and turned it back on
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Are you talking about the blu-ray player?
JA: No. I'm the Network Technician's Assistant.
Customer: I have a link sys e2500 router and an iMac
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Networking
Expert:  Isaac Franklin replied 5 months ago.

Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.

What device are you using when you get that error?

Also, what app or service are you trying to access?

~Franklin

Expert:  Isaac Franklin replied 5 months ago.

Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.

What device are you using when you get that error?

Also, what app or service are you trying to access?

~Franklin