Hi, and thank you for asking your question.
If you have forgotten the password ***** your user account on the Chromebook, please open up the following link:
Select "I forgot my password", and then type in the email address you use to sign in to the Chromebook, and click "Continue".
Follow the on-screen directions to verify your identity and reset the password ***** your account, after which you will be able to sign in to the Chromebook using the new password *****
If you need any further assistance with this issue, please be sure to reply back using the box below.
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