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Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Networking
Satisfied Customers: 266
Experience:  Sr. Systems Engineer
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Trying to pair my laptop to phillops tv but youtube app

Customer Question

trying to pair my laptop to phillops tv but youtube app doesnt work on tv
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: says lan feature is invalid
JA: What troubleshooting have you tried?
Customer: when i press youtube app
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 10 months ago.
Category: Networking
Expert:  Jason Fenoglio replied 10 months ago.

Hi my name is ***** ***** I can assist you. What is the model of your Phillips TV? Phillips discontinued compatiblity with the YouTube app for TV models from 2012 and earlier.

Expert:  Jason Fenoglio replied 10 months ago.

If your TV falls under one of the models that does not support YouTube, you might be able to use an Amazon Fire stick or a Roku device.

Expert:  Jason Fenoglio replied 10 months ago.

Just checking in again to see if you were able to get the model number of your TV.

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