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This sounds like there was a glitch in the router configuration, you will need to reset the router. The first step in any reset is to make sure the router is on. Do not unplug or turn off the router during the process or it could cause permanent damage.
Locate your tiny reset button. It is a recessed button on the back panel. Then take a sharp object such as a sharpened pencil or unwound pencil and press and hold down the reset button for about 10 seconds.
Don't forget that this will erase everything you have ever done to your router. The entire configuration goes back to factory defaults.
Asus RT-AC87U IP Addresses
Put the Internal IP Address of your Asus RT-AC87U in the Address Bar of your web browser. Then press the Enter key on your keyboard. You should see a dialog box pop up asking your for your Asus RT-AC87U username and password.
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no, unfortunately it sounds like the firmware on the router was corrupted. The reset will be the only option.
okay, sounds good. Let me know if you need anything.
Let me know if this does not work and we can try another solution.
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